Customers of UAE telco Du are currently experiencing an interruption in mobile phone connections.
The service has been down since at least 10am this morning, according to a tweet issue by the company earlier, but may have been down since earliy this morning, according to a customer who took to social media to vent his frustration.
Some of you may experience temporary issues with your mobile lines. Please bear with us, our team is working on fixing it.— du (@dutweets) March 19, 2017
“Some of you may experience temporary issues with your mobile lines,” Du said in a tweet this morning. “Please bear with us, our team is working on fixing it.”
While Du said the mobile phone service is down, the issue is believed to extend to its fixed line internet service as well.
Other customers have complained that the customer service line is also down.
@dutweets I understand that your server was down, but why have you shut down customer service lines for any other queries?!!— Avani (@ButterFlippin) March 19, 2017
its lunch time and I can't order food because service is down since 5 hrs, thanks @dutweets— مجد (@mayooddagga) March 19, 2017